To send the template message by the team in an automated flow, this feature can be added by following the steps mentioned below,
- Navigate to the left sidebar, click on the App Integration tab.
- Click on the Communication “+” sign from the drop-down menu.
- Select the DEMO WHATSAPP option on the new right-side panel of the screen.
- Click on the Enable button, just below the Template.
The user can edit the details of the user by clicking on the edit details button in the top right corner.
5. Click on sync the template, a new pop-up window with a new lead capture/lead grooming will appear.
6. Enter all details: Name (the new lead capture/grooming) > Category > Identifier > Subject > Body.
7. Click on the save button.
Now, the template is attached to a specific lead in the CRM workflow.
